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TESTIMONIALS

We'd love to hear
about your experience.

We pride ourselves in the levels of service we provide. Please let us know how we're doing and if there's ever anything that we can do to improve your experience in your coverage selection journey.

WHAT CUSTOMERS ARE SAYING.

KIND WORDS
FROM OUR
CLIENTS

Lynda Jo

Dec 19, 2025

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I appreciate the time Stephanie took to find the best rates. I feel that she is honest, gives good information, and really there to help the customer.

Mandy Dick

Dec 17, 2025

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I can’t thank Stephanie enough for her help and patience. She was kind, honest, and incredibly supportive during what could have been a stressful process. She made everything easy to understand and truly had my best interests in mind. I would recommend her to anyone without hesitation.

Carla Bessemer

Dec 12, 2025

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I want to acknowledge my heartfelt appreciation for Stephanie, whose extraordinary dedication, compassion, and unwavering commitment to her customers truly set her apart. It is rare to encounter someone who not only excels in their profession but also pours so much of themselves—their heart, strength, and character—into everything they do. Stephanie is one of those exceptional individuals. What makes her remarkable is not just her expertise, though her knowledge of insurance is exceptional. It is the way she shows up for people. Every customer she meets is treated with kindness, respect, and genuine care. She listens with empathy, responds with patience, and works tirelessly to ensure every person feels supported and valued. Her heart is as big as her work ethic, and she never hesitates to go above and beyond. One example speaks volumes about who she is: she stepped in to help a customer that other insurance agencies had turned away. Rather than seeing a challenge, she saw a person in need. She went outside the scope of her normal duties, dedicating her time and energy to make sure that individual received the support they deserved. Her actions were not only compassionate—they were transformative. Beyond her daily service, Stephanie is a strong woman who never gives up. Owning and growing a new insurance agency is not easy—it demands resilience, courage, long hours, and a determination that many people don’t see. But she faces every challenge head-on, driven by her love for her customers and her commitment to doing what is right. Her perseverance is inspiring, and her strength is evident in every aspect of her business. She is also a tremendous asset to her community—not only through her work as an agent, but through her unwavering support of small businesses. She is constantly lifting them up, celebrating their achievements, and giving them recognition whenever she can. Her dedication to helping others succeed extends far beyond her own office, creating a ripple effect of positivity and connection throughout the community. I want her to receive every bit of recognition she has earned—not only because she deserves it, but because her business deserves to grow and flourish in the hands of someone with her integrity, compassion, and tenacity. She is the kind of leader and professional our community needs, and the kind of person any organization would be proud to stand behind. Stephanie truly represents the very best of this industry. I am deeply grateful for all that Stephanie does and honored to recognize her for the remarkable impact she makes every day.

Ryan Campbell

Dec 12, 2025

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Steph was fantastic to deal with. The rates were lower than what I have been paying from another company. She made the process so easy and fast!!!

Scott Jacobs

Dec 4, 2025

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Excellent service

Kyrsten Joseph

Nov 26, 2025

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Stephanie is the best, she really helps you find the best insurance rates! I highly recommend!

Chad Nihoff

Oct 31, 2025

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No comment available

Mike Shull

Oct 30, 2025

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Top notch level. This woman is amazing. I called for a quote and she let me know that my company has hung me out to dry. The agent just left not notifying or helping his customers. Stephanie did a lot of work to help me get in a policy that would help and save quite a bit. She goes the extra mile for her customers. They aren't just numbers.. she puts all she can into helping the customer. That type of customer service isn't seen anymore and why she is a true gem. Thank you

Kelley Peters

Oct 26, 2025

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McCaffrey Insurance has been amazing! Before I switched to Stephanie at McCaffrey Insurance my premiums kept going up. My old agent never did anything to help find me lower rate options. When I called McCaffrey's the went to work without hesitation to find us better rates. So grateful for Stephanie and her hard work.

Charles Harshberger

Oct 24, 2025

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Steph was the kindest and most caring person I dealt with. She handled my situation very professional.

Julie Grogginess

Oct 22, 2025

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No comment available

Shane Neisner

Oct 22, 2025

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I have known Stephanie for a long time and she is a good person in general and will go above and beyond to expedite all of your insurance needs. Just give her a chance and I promise you won't be disappointed !

Dave Rykala

Oct 3, 2025

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Very knowledgeable. Went the extra mile to secure good coverage at a good price

Josh

Oct 3, 2025

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No comment available

Lori Horner

Oct 3, 2025

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No comment available

lee ashcom

Oct 3, 2025

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Steph at McCaffrey insurance is the best. She got me cheaper car insurance and I totally recommend her if you need anything. So nice to talk to and everything

Tammy Stevens

Oct 2, 2025

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Fast ..friendly affordable insurance and service.. always a smiling face..highly recommend

Bobbie Salem

Sep 25, 2025

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Great agent and staff

Jacob Conzatti

Sep 23, 2025

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Very friendly and easy to deal with. Always a phone call away for help. Would recommend

Karen Yurkovich

Sep 21, 2025

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I appreciate that at MCCAFFREY insurance agency you see a familiar face and when you call, you get a local voice, not a stranger at a call center. Stephanie is known in our community in a "Positive" way and gets involved in community events. She supports small business whenever possible. At MCCAFFREY, you're not just another policy number, you are a friend! Steph takes the time to get to know you and your family. She knows you on a personal level and helps to ensure the best coverage for your needs. Even when things get tough, she gets tougher and manages to easily work you through it. Steph is strong, committed and devoted to her clients. I HIGHLY RECOMMEND STEPHANIE AND MCCAFFREY for all your insurance needs .

Lilly Oakes

Sep 19, 2025

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The staff is very friendly and helpful. The environment is clean and welcoming!

Ally Lonas

Sep 18, 2025

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I cannot say enough about Steph at McCaffrey. She is absolutely the best! From my very first experience with her, she made me feel like a priority. Her responsiveness is unmatched and she is always quick to answer questions and make sure I’m taken care of. Whenever I’ve had issues, Steph was right there and because of her I never felt stressed. Being someone that works a lot, this is truly appreciated. What impresses me most is how she looks out for her clients’ best interests. You can tell she truly cares and goes above and beyond to make sure everything is handled properly. It’s rare to find someone so professional yet so personable. I am beyond grateful for all that Steph has done. I’d highly recommend her and her company to anyone.

chuck chestnutwood

Sep 17, 2025

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Super personalized attention.

Aaron Callihan

Sep 17, 2025

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No comment available

Jennifer Strayer

Sep 17, 2025

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Very helpful. Fantastic experience. Made it very easy to get the right insurance to fit my needs.

Tonya Bambino

Sep 17, 2025

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Steph is great to work with! She gets back to any of my questions immediately and is very thorough explaining everything that I need to know about what is going on with my claims if I have any!

Nathan Brezensky

Sep 17, 2025

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The service at McCaffrey Insurance is phenomenal. I had home and auto bundled with another company and thought I was saving money until I had McCaffrey quote me. I ended up saving over $1000 a year. You won’t find anyone the works hard to get you the best rate and service. They treat you like family. I would recommend them to anyone.

Barry Hostetler

Sep 17, 2025

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Exceptional Customer Service !!

Nhoffer67

Sep 16, 2025

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No comment available

charles conzatti

Sep 16, 2025

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Steff is one of the hardest working agents I’ve known. She does great work!

Dan Bessemer

Sep 16, 2025

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Amazing customer service and blown away by the promptness of service needs

Ashley Callihan

Sep 16, 2025

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Steph and her staff have been nothing but reliable and helpful! They take the time to make sure that I fully understand my policies and always answer any question I have. They are so kind and so easy to work with!

Ryan Fondelier

Sep 16, 2025

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Stephanie is amazing and treats her clients like family.

Amy Dunmyer

Sep 16, 2025

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Our absolute favorite Agency! Stephanie is top-notch.

William

Sep 16, 2025

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I highly recommend McCaffrey Ins for your insurance needs. Stephanie is willing to work with her clients to get them the best coverage.

Darla Meyers

Sep 16, 2025

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Steph is always friendly and helpful!!!

Scott Lohr

Sep 16, 2025

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Great agent. Good quotes and insurance.

Christie Yingling

Aug 29, 2025

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Steph is one of the most amazing agents. She takes care of her accounts and educates her customers on all aspects of claims and their policies.

Jacinda Fondelier

Jul 23, 2025

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Stephanie is really knowledgeable and will find the right coverage to meet your needs. She genuinely cares about her customers.

Amie Held

Jul 13, 2025

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No comment available
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